asiabookies Privacy Policy
This page describes what we collect when you use asiabookies and how we keep that data protected. We operate our platform across supported jurisdictions, and your privacy is central to how we design our service. Our commitment is to be transparent about data handling, third-party processors, and your rights under applicable law.
When you create an account on asiabookies, deposit funds via DANA, e-wallet, mobile banking, or local payment, or place a wager on Liga 1 fixtures or live-dealer tables, we collect information necessary to verify your identity, process your transactions, and deliver our service. We do not sell your data to marketing firms, and we do not use your account history to profile you for external purposes.
What we collect and why
We collect personal data in three categories. First, account registration data: your name, email, phone number, date of birth, and residential address. We use this to verify your identity and comply with anti-money-laundering regulations. Second, transaction data: deposit amounts, withdrawal requests, payment method details (tokenised, never stored in plain text), and timestamps. We retain this to process refunds, dispute resolution, and regulatory reporting. Third, behavioural data: which games you access, session duration, device type, and IP address. We use this to detect fraud, improve platform stability, and personalise your experience—for example, showing you upcoming Piala AFF tournaments if you frequently view football markets.
Third-party processors and data transfers
Our payment processors (QRIS, e-wallet, mobile banking, local payment, online payment gateways) receive your transaction details to complete deposits and withdrawals. Our hosting provider stores encrypted account data on servers located outside Indonesia; we contractually require them to apply the same security standards we do. Our customer support platform (email, live chat) may store your messages for up to 90 days to resolve disputes. We do not share your data with marketing partners, affiliate networks, or data brokers. If we are required by law to disclose your data to a government agency, we will notify you unless legally prohibited.
Your rights on asiabookies
You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate information, such as your registered address in Jakarta, Surabaya, Bandung, Medan, or Semarang. You may request deletion of your account and associated data, subject to our retention obligations for financial records (typically seven years). You may withdraw consent for marketing communications at any time via your account settings. To exercise these rights, contact our support team at the address listed below.
Cookies and tracking
We use session cookies to keep you logged into asiabookies and to remember your game preferences. We do not use third-party tracking cookies or retargeting pixels. Our analytics tool (first-party only) records aggregate traffic patterns—how many users access Aviator versus Sweet Bonanza—but does not track individual behaviour across other websites. You may disable cookies in your browser settings; however, this will prevent you from using asiabookies.
Data retention and security
We retain your account data for as long as your account is active, plus seven years after closure for regulatory compliance. Transaction records are encrypted at rest using AES-256 and in transit using TLS 1.2 or higher. Our servers are protected by firewalls, intrusion detection, and regular security audits. We do not guarantee that our systems are immune to breach; if a breach occurs, we will notify affected users and relevant authorities within the timeframe required by law.
Policy updates
We may update this policy to reflect changes in our service or applicable law. We will notify you of material changes via email or a notice on asiabookies. Your continued use of the platform after such notice constitutes acceptance of the updated policy.
Contact asiabookies
If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, please contact our support team. We respond to data-subject requests within 30 days. Our support team is available in English and Indonesian and can assist you during standard business hours. You may also lodge a complaint with your local data protection authority if you believe we have violated applicable privacy law.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of asiabookies comply with their own jurisdiction's law.